StarX Hotel
An immersive digital presence engineered to establish luxury authority and drive direct, commission-free bookings.
Deliverables
- Luxury Hotel Website
- Custom CRM for Bookings
- Room Showcase Gallery
- WhatsApp API Integration
- Google Ads Setup
- Responsive Design System
Overview
StarX Hotel is a premium boutique hospitality brand competing against OTA giants like Booking.com and MakeMyTrip. The ownership wanted a direct booking channel that could rival the experience of a luxury hotel app while eliminating the 15-20% OTA commission on every reservation.
The Challenge
The hotel had no direct digital presence — 100% of bookings came through third-party aggregators with crippling commission fees. There was no brand story, no visual differentiation, and no system for capturing guest data to build loyalty.
The Solution
We designed an immersive, visually-led website anchored by cinematic room showcases and a frictionless booking form connected to a live availability CRM. A WhatsApp API flow was integrated to send booking confirmations, pre-arrival messages, and post-stay review requests automatically.
Measured Outcomes
